Welcome to Mautamu! These terms and conditions outline the rules and regulations for the use of Mautamu’s app and services. By using the app, you agree to be bound by these terms and conditions.

Welcome to Mautamu! By using our app or services, you agree to the following terms and conditions. Please read them carefully.

To use Mautamu, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By accessing our app, you affirm that you meet this requirement.

You must create an account to access our services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Mautamu provides a platform for users to order food, groceries, alcohol, electronics, jewelry, pharmaceuticals, and more from our partnered vendors. We facilitate the delivery of these goods to your designated address.

All transactions on Mautamu are conducted securely. Users are required to pay for their orders through the payment options provided in the app. Prices and availability are subject to change without notice.

Once an order is placed, it cannot be canceled or modified unless specified by the vendor. Mautamu will make reasonable efforts to deliver your order within the estimated delivery time. However, delays may occur due to unforeseen circumstances, and we are not liable for such delays.

Refunds are granted at the discretion of Mautamu or its partnered vendors, subject to the nature of the goods delivered. Perishable goods such as food and groceries may not be eligible for return unless the delivered items are incorrect or defective. Non-perishable items may have different return policies.

If your order includes alcohol, you must be of legal drinking age in Kenya. You may be required to show valid identification upon delivery. Mautamu reserves the right to refuse delivery if valid identification is not provided or if the recipient appears intoxicated.

Mautamu facilitates the delivery of pharmaceutical goods. However, users are responsible for ensuring that they comply with local regulations regarding the purchase and use of such products. Any advice or recommendations provided by Mautamu’s vendors should not be considered professional medical advice.

You agree to use Mautamu for lawful purposes only. You must not misuse our app, including but not limited to engaging in fraudulent activities, attempting to bypass security measures, or causing harm to others through the use of our services.

Mautamu is not liable for any damages resulting from the use of our services, including delays, misdeliveries, or product defects. We are also not liable for any loss of data, profits, or business opportunities arising from the use of our app.

Mautamu reserves the right to suspend or terminate your access to our app without notice if you breach these terms or engage in unlawful activities.

We are committed to protecting your privacy. Our privacy policy outlines how we collect, use, and protect your personal information. By using Mautamu, you agree to the collection and use of information as outlined in our privacy policy.

Mautamu reserves the right to update these terms and conditions at any time. Users will be notified of any significant changes through the app or via email.

These terms are governed by the laws of Kenya. Any disputes arising from these terms will be subject to the jurisdiction of the courts of Kenya.